Emergency Operation center


Emergency Operation Centres are as follows :

  • Local Emergency Operation Centre - LEOC 
  • District Emergency Operation Centre - DEOC 
  • State Emergency Operation Centre - SEOC 

Responsibility to respond to an event lies with the local committee, coordinated through the LEOC. Requests and confirmation about resources and passage of information are passed between emergency operation centres to support the disaster management committees. These clear lines of communication allow for an effective and measured response to a disaster event. 

Local Emergency Operation Centre - LEOC may be permanent or temporary facilities provided within each local government area or combined local government area to support the local committee during disasters. Each LEOC is responsible to provide prompx and relevant information to the DEOC concerning any disaster event or potential disaster event occurring within their area. These centres are also responsible for the coordination of all local resources as well as those allocated to it for disaster management purposes. In particular, LEOC is responsible for : 

  • Collection, collation and dissemination of information to the DEOC, relevant local agencies and officers, and the public.
  • Implementation of operational decisions for the Chair of the Local Committee and
  • Coordination of available resources including those allocated from the State Government and Disaster district, in support of the disaster affected community. 

District Emergency operation Centre - DEOC may be permanent or temporary facilities provided within each District to support the District Authority during disaster events. Each DEOC is responsible to provide prompx and relevant information to both LEOCs and the SEOC concerning any disaster event occurring within their District. These centres are also responsible for the coordination of all local and state resources within their district and those allocated to it for disaster management purposes. In particular, a DEOC is responsible for : 

  • It is the nerve centre for disaster management.
  • Collection, collation and dissemination of information to the SEOC, relevant Local government Disaster EOC, and the public
  • The provision of advice to the Chair(s) of relevant Local Committees
  • Implementation of operational decisions of the Disaster District Chair, and
  • Coordination of allocated Local, District and State government resources in support of the disaster affected community.
  • Periodic check to ensure that all warning, communication systems and instruments are in working conidtion.
  • Maintain an inverntory of all resources.
  • Furnish information to all those who are seeking and needy.
  • Brief the media of the situations and day to day reports during disasters.
  • Report the ground situation and action taken by the district administration.
  • District Control Room would be placed under senior officers, who have already been trained adequately to handle dissaters.
  • Duty chart along with all basic facilities to be provided.
  • District Control Room should have all facilities for effective communication and also to anticipate in case of system failure has alternative, ordinary and mobile phones, email facilities, etc.
  • List of all personnel and trained persons who could be contacted at any time.
  • Liaise with site operation centre. Site operation centre is the centre in the disaster site to be set up and an officer earmarked to be incharge. The officer in charge will conduct relief, transit camps, feeding centres, cattle camps, salvage operation, disposal of dead bodies and carcass of animals, construction of temporary sheds with adequate facilities, medical relief, clearance of debris and repair of damaged infrastructure, etc.
  • Collect information and activate the district/state level departments for handling/getting assisstance on need basis.
  • Keep enough literature in local language about Do's and Don'ts before, during and after disaster.
  • Connect and maintain link with other important disaster related organizations, military/police.
  • If possible, install a Ham radio in the Control Room as backup. 

State Emergency Operation Centre - SEOC has a small permanent cadre staff and a continuous Duty Officer system to monitor events within the State on behalf of the State Authority. When activated in support of disaster-affected communities, the SEOC establishes communication with relevant DEOC for the purpose of coordinating necessary information and resource support. The SEOC provides 'situational awareness' of disaster events to the State Government and is accountable to the State Executive Committee. The functions carried out in the SEOC include the : 

  • Collection, collation and dissemination of information to the State government, the Minister for LR&DMD, the Chair and members of the SEC, Disaster districts and the public
  • Provision of advice to the Disaster District Chair and Chairs of Local Committee, and
  • Coordination of District and State Government resources in support of disaster affected communities. 

The occurrence of disaster would essentially bring into force the following functions : 

  • The EOC will be on full alert. The EOC can be expanded to include branches with responsibilities for specific tasks.
  • An on-going VSAT, wireless communication and hotline contact with the relief commissioner and collector/s of the affected district/s. 

The Chief of Operations will spell out the priorities and policy guidelines and coordinate services of various departments and agencies including national and international aid agencies and central government agencies. The EOC in its expanded form will continue to operate as long as the need for emergency relief operations continues till the long-term plans for rehabilitation are finalised. For managing long-term rehabilitation programmes, the responsibilities will be that of the respective line departments. This will enable the EOC to attend to other disaster situations, if need be. 

The main branches in the EOC during a disaster situation will be operations, services, resources, infrastructure, health, logistics, communications and information management. Each branch will have specific tasks to perform with a branch officer of the rank of Deputy Secretary or Additional Secretary. The capacity of the various branches to coordinate amongst themselves and with the field units will ultimately decide the quality of response. 

The facilities and amenities to be provided in the EOC include well-designed control room and workstations for the branch and nodal officers equipped with VSAT, wireless communication, hotlines, and intercoms. The EOC as a data bank will keep all district and state level action plans and maps. Provision of a car with wireless communication will be made for the EOC during normal times. 

Three categories of staff are being suggested for the control room: Regular, staff -on-call and staff on disaster duty. Regular staff will consist of a joint secretary from the relief commissioner´┐Żs office as the branch officer-control room. The EDP manager will be a technical person thoroughly conversant with computer technology. Two deputy secretaries will make up the staff -on-call. Staff on disaster duty will be the additional staff who will shoulder additional responsibility in case of a disaster. They will be in the nature of a reserve and may be drawn from the various departments experienced in control room and EOC operations. 

In Sikkim, there is LEOC established and set in all notified city, town and bazaar and four DEOC set and established in all four districts. The setting of SEOC is under consideration in the Government of Sikkim.

Contact us at







State Disaster Management Authority

Chief Minister Chairperson

202576(O)       202536(R)




State Steering Committee

Chief Secretary Chairperson

202315(O)       202554(R)




Fire & Emergency Services


202664(O)       232144(R)       9232543862(M)

Home Guards & Civil Defence


202371(0)       220929(R)


District Collector East

202922(O)       202626(R)

District Collector West

250888(O)       250742(R)

District Collector North

234234(O)       234285(R)

District Collector South

264726(O)       264645(R)

State Disaster Management Authority

State Project Officer


Land Revenue and Disaster Management

District Project Officer (East)


Land Revenue and Disaster Management

District Project Officer (West)


Land Revenue and Disaster Management

District Project Officer (North)


Land Revenue and Disaster Management

District Project Officer (South)


SP East

284416(O)       264733(R)

SP West

250763(O)       250748(R)

SP North

234242(O)       264733(R)

SP South

264726(0)       264733(R)

STNM Hospital Gangtok


Ambulance STNM Hospital


Manipal Hospital 5th Mile


Mangan Hospital


Namchi Hospital


Gyalshing Hospital


Singtam Hospital


Police Control Room


Gangtok Fire Station

202001(O)       202748(O)

Singtam Fire Station


Rangpo Fire Station


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